LARA Notice 04/2023

The LARA support ticketing system (Mantis) is accessible 24/7 here. Alternatively, you can email graffica.lara@soprasteria.com for support. The LARA Team remains available at lara@eurocontrol.int.

Recent News & Events

Number 04/2023
Issued on 25/04/2023
Valid until 25/04/2023 15:15 UTC
Issued by LARA Team

The following Notice informs about EDQ servers unavailability resulting from Eurocontrol Corporate decision to protect critical infrastructure.

Issue: EDQ servers’ unavailability

Description: When consulting EDQ standard hosting URL, a message “Application Server Offline” is currently replacing this facility, by providing as explanation: “The application server you are accessing has been taken offline by the system administrator.”

Reproduction steps: Access both

Temporary workaround: As a temporary measure you can still access the FTP server ftp.nm.eurocontrol.int with the credentials as explained in the EDQ SLA.

Fix: We are in close contact with our NM IT department to have alternate solutions in the shorter possible delay and remain sorry for any inconvenience.

Update: EDQ servers restored as from 25/04/2023 15:15 UTC.


A LARA Notice is issued and distributed among LARA Users to inform the LARA Community about observations, important changes and related limitations in regard to the operational use of the LARA Software. Please ensure that relevant personnel is informed about this LARA Notice. In case of any questions, please contact the LARA Team on lara@eurocontrol.int.


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